LifeSkills, one of the leading independent training providers in the UK has, once again, been accredited to the matrix Standard, demonstrating the high-quality Information Advice and Guidance they provide to young people, supporting them to create their brighter future.
LifeSkills has been delivering high quality training to young people since 2002. It currently has five training centres in Basildon, Lowestoft, Rotherham and Leeds, delivering direct contracts with the ESFA for Study Programmes, including Traineeships, to over 800 young people aged 16-18.

The company has a team of 68 staff who have high aspirations for the young people. This was recognised by the assessor in the report, who noted the following: ‘Their passion for ensuring they put the learner ‘at the heart of what they do’ was clearly evident and was reflected in the comments received from learners and staff’. ‘The culture of continuous improvement is clearly evident. Staff feel empowered to identify areas for improvement, which they feel are listened to and addressed’. ‘There is a sense of pride in “creating brighter futures”’ not only for the learners but staff too, with examples of staff having started with LifeSkills as a learner
and progressing into more senior roles’.

The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering.

Roger Chapman, Head of the matrix Service for The Growth Company said: “This is a fantastic achievement for LifeSkills and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available. The matrix Standard is designed to benchmark organisations against best practice in these areas.

With their accreditation success, LifeSkills is working to provide the best possible support to their clients.”

Commenting on the award, Operations Manager Steve Edwards, said: “We are absolutely delighted to be recognised once again by matrix. Our teams across the sites work tremendously hard to create brighter futures for our learners and providing excellent, high quality, information, advice and guidance is a vital part of the process.”

For more information on the matrix Standard please visit

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