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This apprenticeship covers the movement and storage of goods and is an essential part of logistics operations.
The economy relies of the efficient movement of goods within the UK to ensure that goods arrive on time and in the right condition and warehousing and storage businesses play a crucial part in making this happen. If the wrong goods are packed and delivered, this affects customer satisfaction and the businesses’ profitability.
Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning. They are required to safely use a range of equipment, machinery and vehicles, as relevant to their role and setting. This could include mechanical racking systems, materials handling equipment (MHE) or fork lift trucks.
Warehouse Operatives communicate with a wide range of people and customers. They have a passion to meet customers’ expectations by providing a quality service that encourages repeat business. Individuals in this role are highly competent in using industry-recognised systems and associated services (eg Traffic/Warehouse Management Systems) and will be able to work under pressure to tight deadlines. A Warehouse Operative will often be required to be flexible and work shifts including 4-on-4-off, days, nights, evenings and weekends.
Your duties will depend on your employer, but you could: operate specialist machinery to get things onto – and down from – high storage spaces, improve your spatial awareness, so that you can quickly and efficiently load objects of different shapes and sizes, learn about keeping some goods at low temperatures, manage stock, audit inventory, keep equipment in good working order, process returned goods, manage the receipt, storage and dispatch of goods, maintain Health and Safety including the safety of hazardous goods and materials.
Advanced Apprentices take on more responsibility including junior team leader roles. Working as the Senior Member/Team Leader of the team, in addition to your normal warehouse operation activities, you will also have delegated responsibility for overseeing the correct selection and packing of customer orders, ensuring your team complete these tasks on time ready for dispatch.
English and maths requirements
Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.