LifeSkills are always friendly and have a flexible approach with our learners. They are supportive and really understand the student’s needs.
Do you already work or want to work in Customer Service – face-to-face or over the phone – this could be a great opportunity for you.
As a customer service apprentice, you’ll need clear and up-to-date knowledge of your organisation’s products and services and be able to communicate with all sorts of people.
Duties will vary between sectors, but in most cases you’ll be making sure that customers are dealt with in a positive, reliable and pleasant way – whether that’s by offering advice, answering questions or handling complaints.
A traineeship is a programme that combines education and training with work experience, and is focused on giving young people the skills and experience that employers are looking for.
Traineeships are very flexible, and LifeSkills/Progressions UK work closely with you the employer to deliver programmes which suit both the needs of your business and those of the learner.
Our traineeships last from 6 up to 17 weeks and include the following key elements:
- Work preparation training provided by LifeSkills/Progressions UK
- English and maths support as required, provided by LifeSkills/Progressions UK
- A high-quality work experience placement with a suitable employer